Wednesday, January 14, 2009
Web Secret #35: Online Tech Support
Did you get a new laptop/iphone/blackberry or other geeky gizmo for Christmas/Hannukah/Festivus?
Well its three weeks post holiday and by now you have probably experienced your first gadget technical meltdown.
Read the manual.
Call technical support – you and ten million other desperate souls on hold together.
Or you can get online and start outsourcing your tech support needs.
Online fixes for PCs
FixYa.com (aka Tech Support, Manuals & Troubleshooting for Consumers)
Just fill in the text box "Help me with _________" typing in either your product name or question, hit the search button, and a list of solutions will pop up.
Online fixes for Macs
MacFixIt.com (aka your own private Mac genius)
This site features a variety of forums, reports and tutorials.
Online fixes for BlackBerrys
Crackberry.com (aka the #1 site for Blackberry Users and abusers)
This site features device help and forums. Problems are broken down by model.
Online fixes for iPhones
The iPhone Blog (aka iPhone Help and How-To Guides)
This site uses screen images and other visual aids to help you solve problems. They also feature many video tutorials.